Consumer Affairs Success Stories
The BoatUS Consumer Affairs department provides an alternative for those times when your frustration meter is going off the scale.
Uniform Titling For Boats
A Member interested in a used boat wanted to know how to tell if it might have been salvaged or sunk after a hurricane. The answer? You can't tell. Yet.
Should You Trust Customer Satisfaction Awards?
How valuable are these feedback surveys for boating consumers? Manufacturers think they are – and they use the results to improve the product.
Insurance For Peer To Peer Boat Rental
Today, using peer-to-peer platforms, you can ask a stranger to cook you dinner, move your couch, or walk your dog. There are even those who’ll loan you their boat for the afternoon.
BoatUS And ABYC: Setting The Standards For Safety
BoatUS collaborates with boatbuilders and manufacturers, the Coast Guard, marine surveyors, and others to create safety standards so you can have a better, safer boat.
Handling Boater's Complaints The Right Way
BoatUS Consumer Protection has been helping our members resolve disputes with manufacturers, dealers, and service providers for 30 years. Here's what works and what doesn't.
Results of BoatUS Sponsored Fuel and Fiberglass Gas Tank Tests
Soon after the Long Island Sound area of New York switched to gas mixed with ethanol, BoatUS began receiving calls from boaters experiencing issues with older gas-powered boats with fiberglass fuel tanks.
Consumer Protection's Wildest Cases
From exploding engines to dead-in-the-water boats to uninsurable waterlogged vessels, here are some of the more "interesting" calls we've received that can't easily be overlooked.
Member Problems Solved
BoatUS Consumer Protection is there when you need help negotiating a solution due to unresolved problems with products or services.